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Privacy Policy – Reyug
At Reyug, we value the privacy of our customers, visitors, and users (collectively referred to as “Users”) who access our website (the “Website”). This Privacy Policy applies to all products, services, and content offered by Reyug and explains how we collect, use, and protect User information.
By accessing or using our Website and providing personal information, you agree to the terms of this Privacy Policy and our Terms of Use.
This Privacy Policy applies only to websites and services owned and operated by Reyug. Our Website may contain links to third-party websites. These external websites are governed by their own privacy policies, and Reyug is not responsible for their content or practices. We encourage Users to review the privacy policies of any third-party websites they visit.
Information Collection and Use
General Information
You may browse our Website without registering. However, registration or providing personal information may be required to use certain features, such as placing orders, submitting inquiries, subscribing to newsletters, or participating in promotions.
We collect personal information when you:
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Register on the Website
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Place an order
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Contact us or submit forms
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Subscribe to emails or promotional updates
This information may include your name, email address, phone number, billing address, shipping address, and payment details. We may also combine this information with data received from trusted partners to improve our services.
Non-Personal Information
We automatically collect non-personally identifiable information such as IP address, browser type, device information, pages visited, and usage patterns. This data helps us analyze trends, improve our Website, and enhance user experience.
Registration
When registering on our Website, you may be required to provide basic contact information such as your name and email address. You may also choose to provide optional information to personalize your experience.
Users may opt in to receive newsletters, promotional emails, and product updates. You can unsubscribe at any time.
Orders and Payments
When you purchase Reyug products such as dhoop batti or agarbatti, we collect necessary personal and payment information to process and deliver your order. This information is used strictly for:
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Order processing
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Payment verification
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Shipping and delivery
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Customer support
If there are issues with your order, we may use your contact details to communicate with you.
Information Sharing and Disclosure
Reyug does not sell, rent, or trade your personal information to third parties, except in the following circumstances:
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To fulfill your orders (e.g., shipping partners, payment gateways)
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With your explicit consent
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When required by law or to protect our legal rights
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To trusted service providers who assist us in operating our Website (email services, analytics, etc.)
These third parties are contractually obligated to keep your information confidential and are not permitted to use it for marketing purposes.
Non-personal information may be shared in aggregated form for analytical and performance improvement purposes.
Cookies and Tracking Technologies
Cookies are small files stored on your device that help improve Website functionality and user experience. Reyug uses cookies to:
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Remember user preferences
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Improve site navigation
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Analyze Website traffic
You can choose to disable cookies through your browser settings; however, doing so may limit certain features of the Website.
We may also use web beacons or similar technologies to track email engagement and improve communication effectiveness.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Sensitive information such as payment details is protected using secure technologies like SSL encryption.
While we strive to protect your data, no online transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security.
Access to personal information is limited to authorized personnel only. Users may update or delete their account information by accessing their profile or by contacting us.
Changes to This Privacy Policy
Reyug reserves the right to update or modify this Privacy Policy at any time without prior notice. Any significant changes will be communicated through the Website or via email. We encourage Users to review this page periodically.