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Terms & Conditions – Reyug
Welcome to Reyug, a brand specializing in dhoop batti and agarbatti products. By accessing or using our website (the “Website”), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General Terms
These Terms & Conditions apply to all visitors, users, and customers who access or use the Website.
Reyug reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the Website following any changes constitutes acceptance of those changes.
2. Product Information
We strive to ensure that all product descriptions, images, and prices displayed on the Website are accurate and up to date. However, slight variations in color, fragrance, packaging, or appearance may occur due to the handmade or natural nature of our products.
Prices are subject to change without prior notice. Any changes will not affect orders that have already been confirmed.
3. Payments
All payments must be made through the payment methods available on our Website, which may include credit cards, debit cards, UPI, net banking, and digital wallets.
Full payment is required at the time of placing an order. Orders will be processed only after successful payment confirmation.
4. Shipping & Delivery
We currently ship our products across India.
Orders are generally dispatched within a reasonable processing time, and delivery is expected within 5–7 business days from the date of dispatch, subject to location and courier service availability.
For detailed information, please refer to our Shipping Policy.
5. Order Cancellation & Returns
Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.
Return or refund requests will be handled as per our Cancellation & Return Policy. Please review the policy for eligibility and procedures.
6. Intellectual Property
All content on this Website, including but not limited to text, images, logos, graphics, designs, and product names, is the intellectual property of Reyug and is protected under applicable copyright and trademark laws.
Unauthorized use, reproduction, modification, or distribution of any content from this Website is strictly prohibited.
7. Limitation of Liability
Reyug shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or products purchased through the Website.
8. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.
9. Contact Information
For any questions, concerns, or support regarding these Terms & Conditions, please contact us at:
Email: support@reyug.com (replace with your actual support email)